All prices are quoted in United States dollars and are subject to change
without notice. A shipping and handling fee will be
added to each order. Customers in developing countries receive a discount
of 60% of the publication price.
For online orders, we accept credit cards through the
WorldPay secure payment system.
For orders made though UN Publications,
payment can be made by credit card, cheque or money order. UN account holders
should submit their orders by mail, fax or e-mail including an authorized
purchase order number and bill-to account number. For non-account customers,
prepayment is required with all orders. Orders paid by cheque will be held
for 10 days or until the cheque clears. Use of a credit card will expedite your
Shipping Online orders: Unless otherwise stated, there is a single worldwide
shipping rate of US$ 5 per item, plus a handling fee of US$
5 per order. These fees are subject to change without
notice. Unless otherwise stated, packages are sent by
Special shipping options: Upon request, products may be
shipped via courier or priority mail. If special shipping is desired, please
contact UN Publications direct.
These shipping options carry an additional charge. Special shipping options are
not available on website orders.
Orders may be expected to arrive within six weeks.
All sales are final. CD-ROMs, computer diskettes and other electronic products
that are faulty or arrive in a damaged condition can be returned for replacement
Please wait at least two weeks before inquiring about the status of your order.
Inquiries may be made by phone, fax, e-mail or postal mail to the ITC
Publications Distribution Office. Please have your Worldpay Order Number when
inquiring about an online order.
International Trade Centre,
Publications Distribution Office,
Palais des Nations,
CH-1211, Geneva 10,
If your inquiry concerns charges made to your credit card, you must include a
billing statement with the referenced charges annotated.
Missing publications should be reported within six months of ordering.
Copyright and permissions
All ITC publications are protected by copyright laws and regulations. For this
reason, written permission for any reproduction, whole or in part, in any format,
including hardcopy, microfiche, or electronic, must be obtained from the
International Trade Centre.
Our secure online ordering system is managed by WorldPay. All credit card
transactions take place on the WorldPay server. ITC does not need your credit
card details, and so never sees them. Your account is debited by WorldPay, not
by us or our bank.
Personal information required to complete the transaction, eg: your name,
address, email address, is gathered on this site before it is passed to
WorldPay. We do not make a copy, and we do not keep a database or any other
kind of record, of this information.
If your secure credit card transaction is successful, WorldPay transmits to us
the personal information that we need to complete your order. This includes your
name, postal address, email address and the amount you have paid. We receive no
information about your credit card, or any other WorldPay transactions.
We do not use this personal information for any purpose other than completing
your order. We will not use it to contact you again, except at your explicit
request. We will never divulge it in any circumstances to any third party,
individual or organization.
If your WorldPay transaction is unsuccessful or cancelled, we do not receive
the information that you originally provided.