Training and advisory services

Capacity building and advisory services

Hands on expertise and advice to meet technical requirements and demonstrate compliance is often not accessible or affordable to SMEs. ITC helps build teams of local experts and advisers with relevant quality-related institutions. These experts, certified by ITC make available their expertise to provide on site assistance and advice to SMEs on implementing improvements with ITC supervision. This approach ensures viability of scale and sustainable impact beyond the project. Capacity building is provided on the following.

• WTO Agreements on TBT/SPS
• Improving market access through standards and conformity assessment
• Quality improvement using basic quality tools (5S, 6 Sigma, 7 tools of quality-(process flow chart, check sheet, histogram, pareto analysis, cause and effect diagram, scatter diagram, control chart.)
• Quality Management Systems (ISO 9001)
• Food Safety Management Systems (ISO 22000)
• Hazard Analysis and Critical Control Points (HACCP)
• Environment Management Systems (ISO 14001)
• Energy Management Systems (ISO 50001)

Quality-related trade support institutions

• Testing laboratories, Certification bodies, Inspection bodies, including Competent Authorities for accreditation and international recognition.
• National Standards Bodies for developing and promoting standards in line with the WTO-TBT Agreement (Annex 3)
• Metrology Institutions
• National Enquiry Points and National Notification Authorities etc.

Please contact Khemraj Ramful, Senior Adviser, Export Quality Management (ramful@intracen.org) for more information.