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Events - ITC and Diplo Foundation launch an e-learning course on e-commerce

  • ITC and Diplo Foundation joint e-learning course on E-commerce

     01 Feb 2017


    Given e-commerce’s increasing relevance in international trade, ITC and Diplo Foundation jointly developed an online course aimed at policymakers and other stakeholders intending to embrace a strategic approach to e-commerce. The course entitled ”E-commerce for SMEs: An Introduction for Policymakers” is designed to help participants better understand the multifaceted concept of e-commerce, the opportunities it offers to SMEs, and the steps necessary to create an enabling environment allowing for a greater uptake of e-commerce by both businesses and consumers.


    The course aims to assist participants in identifying the key components of competitiveness from a business perspective across the e-commerce process chain, from establishing a business online, to international e-payment, cross-border delivery and aftersales. From a policymaking perspective, participants are guided in the use of a conceptualized e-commerce matrix to evaluate strategies and policies designed to foster a conducive business environment for e-commerce at both the national and international level. Particular focus is placed on the topics currently being discussed in the international fora, including data flow, de minimis, personalization, cybersecurity, and online consumer protection.


    The course will commence on 27 February 2017. Interested participants can register to this course here.